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 Jet2Holidays’ operations will not re-commence until 17th of June


Jet2Holidays has taken the decision that it would be sensible not to plan for operations to re-commence until 17th of June.

If airspace opens sooner than this, Jet2 can quickly react by adding flights at short notice, and if it is later than this then they will have to cancel the bookings, and try and persuade their customers to re-book their holiday for a later date.

Jet2Holidays has over 500 call center colleagues working from home, and are contacting every booking where the flight has been canceled, and the re-book rate is over 50% for customers contacted. In order for the effect of these re-bookings to be maximized, it is essential that:

Low prices are presented to customers for Summer 20 in order to attract re-bookers and also new bookers:

Jet2holidays has taken aggressive action on pricing for Summer 20 in order to stimulate bookings. However, the results of the re-booking exercise show that customers are preferring to book for later in Summer 20 or for Summer 21. Low prices are absolutely essential for the early part of the season as:

  • There is less time to fill the aircraft and the hotels
  • A significant part of the population (including the older generations and families) may be reluctant to travel, or may even still be in self-isolation

Many hotel partners are offering a price match to the original bookings where a re-book has taken place.

• Have  rates (including special offers) for Winter 20/21 and Summer 21:

No-one is doing more than Jet2holidays to try to retain bookings in the hotels. Many of the competitors have reduced, or closed their call centers, but Jet2holidays has additional staff working round the clock.


56 thoughts on “ Jet2Holidays’ operations will not re-commence until 17th of June

  1. Hi will the travel agents be open then I have a jet 2 voucher wont to book another holiday our holiday was cancelled

  2. What will happen if it overruns June into July as we are booked for the beginning of July. Can we rebook for next year?

  3. Does thst mean that flights won’t be deprting from Manchester to Bodrum on 16th June.Thank you.

  4. I tried to re book for a group of EIGHT of us to move our June holiday to late September.
    It took 63 minutes to get through.
    I was told it would cost £70+ per head to change.
    We have THREE holidays flying with Jet2 this year. We almost always use jet2 and I’m disappointed that no negotiations were entered into.

    1. There is no admin charge to rebook we were due to fly 20th june decided to book august instead same holiday cost us £2 more therws 2 adults and 2 children

  5. We have just rebooked for my sons wedding in 2021 and my daughter, her 2 daughters who are all bridesmaids, her partner and his son can.t come out with us on the same flight because there is no free child place and the early flight is over £600 more making the total price well over £8000 they are having to consider if they can really afford it now.

  6. We have holiday booked week commencing 13th june this now will be cancelled.should i be now trying to rebook.

  7. Can you please tell me if my hoilday will still go ahead for the 2rd September as we are booked for 2rd September for 2 wks to sunny beach as nothing seems be coming up for that date

  8. Can you tell me where this information cane from please … I run Lindos Rock Festival which this year is booked 10th to 17th June 2020 and has over 500 people attending from uk! So this is true all these people will be cancelling and the Rock week will be cancelled! We need to get this stopped if possible or at least moved a week forward! This will kill Rhodes island completely!

  9. Yes they may be contacting every cancelled booking but by sending an email getting you to call them. No-one can get through. We are due to fly tomorrow but cannot get to speak to anyone. Would it not have been more appropriate to actually call the customer?

  10. I have a holiday booked for 30th August to kafalonia do you know if this will still happen or am I best to re book it please

  11. My flight to gran canaria in April 17th is obviously cancelled but still no refund or voucher

  12. We are due to fly out with jet2 to sunny beach on 11th may as yet not heard from them paid in full for the holiday. Can you tell me what is happening told they wouldn’t commence flights till 1st may tried to contact them heard nothing

  13. Afternoon i have a booking with jet2 for 15th may 2020 will our holiday AI be cancelled. If so…. What then happens about refund or rebooking will prices go up to accommodate this. Very sad and awful time.

  14. Hi I have to finish paying my holiday on may 23rd but my holiday isn’t until beginning until august so I don’t know what to do about should I pay or change my holiday

  15. We have a holiday in Cyprus booked for 7th June and have only paid the £120.00 deposit. Where do we stand please. The balance is due on 11th April.Please call on 01216032193.

  16. I have a holiday booked to marmaris in October for ten days flyin from Edinburgh airport on the 7th of October am I right in sayin this will be still going ahead

  17. We are due to fly out to turkey on the 4th of June if flights are not flying out until June 17 is there any possibility we could just get ower money back Mary Wallace. 01246 899 513

  18. I have had continuous contact with jet2 holidays over the last 2 weeks because of the current situation I was due to pay my balance in March but managed to delay until April 3rd almost certainly thinking we would not be going, this information you posted dated 01/04/20 tells me they were not flying until June at the earliest is this correct

  19. Hi I go away on the 25th of may to benidorm I’ve paid in full and I’ve not received a email.baxk to say you have cancelled so how do I get my money back in full

  20. I’m booked to go benidorm in may and I’ve still not re6a email yet to say its cancelled and I would like a refund many thanks

  21. I have flight to zante Greece for the 31st may to 10 June Will thay still be flying there as I was told to call back to jet2 the end of April

  22. Hi I have a family holiday on 31 August 2020 will we able to go or will i need to re book and do u no how much this will cost me for a family of 5 2 adults and 3 kids thanks

  23. I’ve just contacted my holiday ventre travel I’m flying with jet 2 they said nothing is happened as yet my holiday is still going ahead it’s only up too the 1st of may , they will let me know , dont know what to believe

  24. Hi will my holiday to benidorm still be going ahead on the 17th may considering Spain is on lock down until the end of may

  25. We have flights booked plus holiday to Turkey flying out on the 4th May for 21days will I be reimbursed for my holiday or will I have to book for later on in the year.

  26. Hi booked for may 3rd to Torremolinos dont want to rebook just require my money back please advise

  27. Booked to go on our honeymoon 09 May 2020 so judge by this all flights are cancelled. Can you confirm what is the procedure? if we check for next year and prices have gone up I would hope you would give us the option of either finding another holiday for next year or a full refund back? I look forward to tour reply thanks Gemma

  28. How can Jet2 go against the government’s guidelines which clearly states Non essential travel ban has been extended indefinitely?

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