CTS: the booking confirmation tool with artificial intelligence that imitates the human voice

Custom Travel Solutions (CTS), the leading software-as-a-service private-label platform for membership organizations and loyalty programs, has announced the launch of its innovative AI-Powered Booking Reconfirmation Tool. This cutting-edge technology that imitates the human voice automates the booking reconfirmation process, significantly enhancing accuracy, operational efficiency, and the guest experience. This service is live and available for […]

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TUI: supports AI and helps its employees

TUI is promoting AI and more than 400 AI assistants are already available on the internal platform to be used by more than 2,000 employees. TUI employees now have the opportunity to build their own personal AI assistant. With just a few clicks, the potential of generative artificial intelligence can be utilised in the daily […]

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Dertour: New expansion of the Travel Compass booking platform

After connecting to all major booking systems and interfaces with the most important medium-sized agency systems of travel agency chains and partnerships, Dertour Group intends to gradually develop the Travel Compass booking platform, and effectively connect it with other “tools” of the group. For example, the directory portal is going to merge with Come Closer […]

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REPORT: How textless reviews give hotels a higher rating

Hotel reviews on platforms such as TripAdvisor, Google or Booking Holdings can have a significant impact on bookings, either for better or worse. But what happens when a customer leaves a star rating only, with no accompanying text? This is exactly what new academic research by Professors Juan Pedro Mellinas and Verónica Leoni from the […]

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WTTC supports small and medium-sized enterprises (SMES) with the “Together in Travel” platform

The World Travel & Tourism Council (WTTC) launched ‘Together in Travel’, a unique initiative aimed at providing support and resources to small and medium enterprises (SMEs) within the global Travel & Tourism sector. The ‘Together in Travel’ platform is designed to provide SMEs with the tools and resources they need to accelerate their business growth […]

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TUI reorganises and strengthens its leisure markets | New person in the leadership team

As part of the announcement to reorganise the TUI Group and expand it as an integrated global platform for the provision of tourism products and services, the leadership of TUI Airline’s Commercial Division will change and Peter Glade will take over as the new head. These structural changes will unlock new revenue streams and expand […]

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TUI launches online recruitment platform | New job opportunities

In a social media post, the TUI Group announced the creation of an online platform on its main site, with the aim of recruiting new staff for the new season. With the slogan “Boarding soon”, TUI is giving young and old alike the opportunity to register their interest, with the prospect of joining the TUI […]

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CAUTION: Don’t get caught up in these common Booking.com scams

Booking.com has become one of the main e-commerce platforms in the travel sector for those looking for deals on hotels and holiday accommodation, but also for services such as car rental and airline tickets. In fact, it is the most visited travel and tourism website worldwide, having processed more than one billion bookings in 2023, […]

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Travel Compositor launches its new innovative technological solution for Travel Management Companies (TMCs)

Spain-based Travel Compositor, a leading provider of booking engine solutions for online leisure travel sellers, today announced that it is launching a technology solution for Travel Management Companies (TMCs) called “TC 4 Business Travel”. Responding to the demand and needs of several of their clients  who work in both the leisure and business segments, Travel […]

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WTTC and Hotelbeds uncover Global Tourism Trends

The World Travel & Tourism Council (WTTC) partnered with Hotelbeds to bring sector leaders together in Palma, Mallorca, to delve into the ever-evolving dynamics of global Travel & Tourism. Titled “Global Trends in the Tourism Sector”, the event provided a platform for attendees to gain valuable insights into the current state of Travel & Tourism […]

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