TUI UK announced its new COVID-19 Cover to provide added protection and give customers complete peace of mind while on holiday.
The cover – which should be used alongside normal travel insurance – will be included for all customers travelling on any TUI holiday between 11th July and 31st December 2020 and applies to all new and existing bookings.
Some of the items covered include:
- Overseas COVID-19 testing for suspected cases
- Overseas medical assistance if a customer contracts COVID-19 while on holiday
- Costs associated with an extended stay and a new return flight home if customers are asked to self-isolate while on holiday.
- Dedicated 24/7 emergency hotline and app
TUI is also revealing its plans to offer more holiday choices this summer, adding even more destinations in Spain and Greece to its programme from 25th July. This is in addition to the four destinations in Spain already on offer from 11th July, and four holiday hotspots in Greece available from 15th July.
The UK’s largest travel company will be taking customers to a total of 24 destinations from 1st August, flying from a total of 12 UK airports, all subject to Government guidance.
| Country & airport | First flight date | New UK departure airports |
| Spain:Menorca
Malaga Alicante Reus Fuerteventura Gran Canaria
Greece: Zakynthos |
25th July | Bristol |
| Turkey:Dalaman
Antalya Izmir Bodrum
Greece: Chania Kefalonia Skiathos Santorini Thessaloniki |
1st August | Glasgow, Newcastle, East Midlands, Doncaster, Cardiff, Stansted, Bournemouth & Exeter. |
TUI also plans to add other popular summer destinations in Portugal, Tunisia, Egypt and Morocco over the coming months as Governments further ease travel restrictions.
Andrew Flintham, Managing Director, TUI UK & Ireland said:
“Many of our customers have been waiting with eager anticipation to hear about whether they could go on holiday this summer, so we’re delighted that our first customers will depart this weekend. We’ve done a lot of work to ensure we can take our customers on relaxing, enjoyable and – most importantly – safe holidays again and it’s really exciting to be able to offer our customers additional peace of mind when booking with us, with our new COVID-19 Cover.
It means that they can book with confidence, knowing that extra costs associated with COVID-19 that wouldn’t be covered by regular travel insurance, will be taken care of.
As more of the world starts to open up to tourists, we want to be there to take those who want to travel away to enjoy some summer sunshine, so we’re adding more of our most popular destinations for holidaymakers to choose from.
“Of course, as this is such a fluid situation, we understand the need to be flexible, and may need to adapt and modify our plans as we go along. If we do need to cancel more holidays in line with Government advice, all affected customers will be able to receive a full refund.
“Our TUI Holiday Promise still stands, so our customers can rest assured that if we think they can’t enjoy their TUI holiday as they intended, we won’t take them there.
“We know some people may not feel confident travelling right now, but we’re inviting them to start looking forward to holidays again, and we can’t wait to take them away whenever they choose to join us.”
