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What are the 7 trends in business travel according to the U.S. Travel Association


The US Travel Agent Association’s forecast found that the business travel industry is expected to recover to pre-pandemic levels by 2025. From sustainable practices to cutting-edge technology, we identified seven travel industry trends that are redefining the future of the travel industry and reshaping business travel solutions.

  1. Employee Health and Well-Being are a Priority in the Post-pandemic World

Corporate travel managers can adopt strategies that mitigate employee risks, create a better travel experience and help foster a sense of security for employees on business trips by taking actions such as:

  • Implementing a comprehensive corporate travel policy
  • Conducting pre-trip risk assessments of every employees’ itinerary
  • Offering training sessions that highlight issues like cybersecurity, identity theft, personal safety, cultural sensitivity, natural disasters, severe weather, and other potential concerns employees may encounter as they travel
  • Enabling geo-targeted emergency alert notifications to keep employees safe for both domestic and international travel
  • Providing access to quality healthcare no matter where your employees are traveling

After the pandemic period, a key concern for employees and all companies is that there is health and well-being among employees so that there can be growth through travel.

         2. Destination: Net Zero

Companies are re-evaluating their corporate travel policies to take into account eco-friendly options like carbon offset programs and efficient transportation choices that minimize carbon emissions and choosing hotels that are committed to sustainability initiatives like Green Globe Certification, Green Seal, the Audubon International Green Lodging Program, the Global Sustainable Tourism Council and, in Europe, the EU Ecolabel.

       3. Corporate Travel Powered by Tech

AI-powered travel platforms make self-booking, managing, and navigating trips more efficient than ever, with personalized itineraries and real-time assistance at travelers’ fingertips wherever they go. Other tech, like augmented reality (AR) and virtual reality (VR) tools, are being used for remote collaboration and site inspections, replacing what would have required an in-person, face-to-face meeting not so long ago. Τhis data-driven approach enhances cost savings for companies and helps them keep travel budgets in check.

      4. Diversity, Equity and Inclusion in Corporate Travel Policies

Corporate travel managers can develop DEI-focused travel policies by working with their HR and corporate DEI program leaders to understand the heightened risks travelers may face because of ethnicity, gender, gender identity and expression, disability, or sexual orientation, then work to identify gaps in their current corporate travel policy and implement new policies that provide solutions.

     5. Work-from-Home is Changing the Business Travel Equation

A corporate travel study by Deloitte found that an increasing number of business trips are to cities within driving distance of employees’ home base and, not surprisingly, there’s been a marked increase in trips to company headquarters by remote employees.

The shift to remote work is also helping to power another key trend that’s driving the corporate travel recovery: the rise of group travel to gather remote workers together for retreats, team-building, planning, in-person collaboration, and to build company culture among a far-flung work force.

   6. Add Authenticity to the Itinerary

More and more business travelers are seeking out accommodations that immerse them in the local culture, providing a deeper connection to their destination. his shift is driving the growth of chic, boutique hotels in city centers and the rising use of short-term home rentals, such as airbnb, for business travel.

    7. Work-cations are on the Rise

Fueled in part by the post-pandemic surge in travel and more flexible remote work environments, these part work/part vacation getaways give employees the chance to piggyback on a work trip to experience the destination they’re traveling to in a whole new way.

Entering a new era of business travel defined by sustainability, technology and a focus on well-being. As your company heads towards the future of corporate travel, the coming year should be geared towards a future that is more inclusive, greener and adaptable – and in doing so, not only will stronger bonds with employees, customers and partners be preserved, but the right conditions will be created for a more innovative and resilient global business landscape.

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