First ever AI assistant for selling tours & experiences for tour operators launched by CaptainBook

CaptainBook, a booking management system has just launched the industry’s first native AI Assistant embedded within a reservation technology (restech) platform and tailored specifically for the Tours & Experiences sector. This assistant is fully integrated with each operator’s live inventory and trained on their specific offerings, allowing it to deliver prompt and accurate responses to customer […]

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Stern warning from leading t.o’s | Destinations at their limits | Appeal for sustainability

The signal that destinations are being pushed to their limits is cited by two of the UK and Ireland’s biggest tour operators, TUI and easyJet holidays, who say they want to be part of the solution to managing over-tourism, while recognising that locals have the right to decide what kind of visitors they want. Speaking […]

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Photo by Ivan Nedelchev on Unsplash

Increased Bulgarian yields on bookings in the German market

Bulgaria is coming back as a holiday destination, which is reflected in the significant increase in bookings seen by major German tour operators, but also in the increase in connections and flights to the region in the summer of 2025. TUI has recorded strong double-digit percentage growth in bookings for Bulgaria and now has over […]

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Tour operators predict unrest in Rome | The impact of Pope Francis’ funeral

The cardinals are gathering to choose the successor to Pope Francis, who died on 21 April, causing minor unrest in Rome and affecting travellers who have gone for leisure. Italy is already in the midst of a banner year for tourism due to the Jubilee, a Catholic religious event that began Dec. 24 and runs […]

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Cautious optimism from the major tour operators in the UK | The impact on Greece

Although the latest renewals of ATOL licences by the UK Civil Aviation Authority (CAA) indicate an increase in tourism demand, there is cautious optimism from the major British tour operators about developments in tourism. The CAA welcomed the ATOL licence renewal figures for March, published last week, as an indication that tour operators expect passenger […]

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DRV: Over 70% of Germans travel internationally | Strong economy through the travel industry

The travel industry welcomes the rapid agreement on a coalition agreement—an important signal in turbulent times. Decisive political action is needed to address the current challenges facing the German economy.  “The DRV welcomes the fact that tourism was highlighted as one of the few economic sectors in the coalition agreement between the CDU/CSU and the […]

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Brittons show strong interest in Santorini | Bookings for the island in the UK continue

With the strong, earthquake sequence continuing today, Tuesday, February 11, between Santorini and Amorgos and scientists mapping the new data, bookings for Santorini in the UK continue unabated. British travel agencies and tour operators claim that British travellers are continuing to book holidays in Santorini this summer, with the only difference being a small number […]

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Travelsoft launches Travelsoft Services, a multi-consolidator for customers of all its technologies

Travelsoft Services, the group’s ninth company, operates autonomously in Palma and Celeste Mussetti is appointed Managing Director, supported by Managing Director Manuel Aragonés, overseeing the teams in Palma, Bangkok and Cancun. However, she offers over 1,200 clients access to competitive and diverse supplier connections. Travelsoft—the global travel software-as-a-service (SaaS) player whose technologies are used by […]

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Restrictions on overtourism a challenge for tour operators

The measures introduced to curb over-tourism in popular tourist destinations are a “real challenge” for tour operators and cruise lines. This was the key conclusion that emerged at the 2024 Travel Weekly Future of Travel Conference, with TTC Tour Brands CEO Kelly Jackson arguing that modifying programs to get around the restrictions imposed to address […]

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Reactions from European tour operators to the tax clampdown on Greek tourism

The Federation of Greek Associations of Travel & Tourism Agencies (FedHATTA) has recently been the recipient of strong protests from European associations of travel agencies and tour operators, following the government’s announcements on the upcoming increases in the climate resilience fee and the new cruise fees. As stated in a relevant announcement, such measures are […]

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