Update on Accor’s organization


As announced in July 2022, Accor’s new organization is now being implemented progressively throughout the first quarter of the year depending on local legislations, particularly regarding the obligations to consult staff representatives. The new structure will allow the Group to accelerate growth and better address market developments, deliver the highest possible levels of service for all its stakeholders, facilitating accurate and effective fulfilment of guest needs and expectations, and providing clarity and performance to its partners.

bazinUnder the leadership of Sébastien Bazin, Group Chairman & CEO and Jean-Jacques Morin, Group Deputy CEO, as of 1st of January 2023, Accor’s operations are now relying on two dedicated divisions: a Premium, Midscale & Economy division and a Luxury & Lifestyle division, both supported by a Group Management Board and a Global Shared Platform delivering expertise and services to both divisions including Digital, Technology and Procurement.

The “Premium, Midscale & Economy” division brings together brands from the Group’s Premium, Midscale and Economy segments and will be structured around four regions.

Executive Committee under the leadership of Jean-Jacques Morin as CEO:

  • Thomas DUBAERE, CEO Americas
  • Patrick MENDES, CEO Europe & North Africa
  • Duncan O’ROURKE, CEO Middle East, Africa, Turkey & Asia Pacific
  • Gary ROSEN, CEO Greater China
  • Besma BOUMAZA, General Counsel
  • Fabrice CARRE, Chief Strategy Officer
  • Steven DAINES, Chief Talent & Culture Officer
  • Karelle LAMOUCHE, Chief Commercial Officer
  • Patrick LAURENT, Chief Financial Officer
  • Camil YAZBECK, Chief Development Officer

The “Luxury & Lifestyle” division is structured around four brand collections, with Raffles & Orient Express; Fairmont; Sofitel MGallery & Emblems and Ennismore.

Maud Bailly, CEO SOFITEL

Executive Committee under the leadership of Sébastien Bazin as CEO:

  • Omer ACAR, CEO Raffles & Orient Express (starting March 1st, 2023)
  • Maud BAILLY, CEO Sofitel, MGallery & Emblems
  • Gaurav BHUSHAN, Co-CEO Ennismore
  • Mark WILLIS, CEO Fairmont
  • Gary ROSEN, CEO Greater China
  • Kamal RHAZALI, Secretary General & General Counsel (starting Feb 1st, 2023)
  • Agnès ROQUEFORT, Chief Development Officer
  • Johny ZAKHEM, Chief Financial Officer

To leverage this new organization of Accor’s operational structure, a Group Management Board chaired by Sébastien Bazin is set-up. This body ensures consistency and alignment between the two divisions, in terms of both the strategic priorities and performance levers.

The Group Management Board is composed as follows:

  • Besma BOUMAZA, Group General Counsel & Board of Directors’ Secretary
  • Steven DAINES, Chief Talent & Culture Officer
  • Jean-Jacques MORIN, Deputy CEO and Chief Financial Officer
  • Brune POIRSON, Chief Sustainability Officer
  • Kamal RHAZALI, Secretary General & General Counsel, Luxury Lifestyle
  • Floor BLEEKER, Chief Technology Officer
  • Alix BOULNOIS, Chief Digital Officer
  • Caroline TISSOT, Chief Procurement Officer

The creation of these two operational divisions with clearly identified expertise, ambitions and objectives will enable Accor to leverage its portfolio of unique and diverse brands, leadership across most markets and unrivalled development momentum.


Accor is a world leading hospitality group consisting of 5,300 properties and 10,000 food and beverage venues throughout 110 countries. The Group has one of the industry’s most diverse and fully-integrated hospitality ecosystems encompassing more than 40 luxury, premium, midscale and economy hotel brands, entertainment and nightlife venues, restaurants and bars, branded private residences, shared accommodation properties, concierge services, co-working spaces and more. Accor’s unmatched position in lifestyle hospitality – one of the fastest growing categories in the industry – is led by Ennismore, a joint venture in which Accor holds a majority shareholding. Ennismore is a creative hospitality company with a global collective of entrepreneurial and founder-built brands with purpose at their heart. Accor boasts an unrivalled portfolio of distinctive brands and approximately 230,000 team members worldwide. Members benefit from the company’s comprehensive loyalty program – ALL – Accor Live Limitless – a daily lifestyle companion that provides access to a wide variety of rewards, services and experiences. Through its global sustainability commitments (such as achieving Net Zero Carbon emissions by 2050, global elimination of single use plastics in its hotels’ guest experience, etc.), Accor Solidarity, RiiSE and ALL Heartist Fund initiatives, the Group is focused on driving positive action through business ethics, responsible tourism, environmental sustainability, community engagement, diversity and inclusivity.  Founded in 1967, Accor SA is headquartered in France and publicly listed on the Euronext Paris Stock Exchange (ISIN code: FR0000120404) and on the OTC Market (Ticker: ACCYY) in the United States.

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