RESEARCH: Air travel delays at an all-time high in 2024

Thanks to demand for air travel continuing to grow amid staff shortages, the majority of airline and airport executives predict that flight disruptions will continue this year, a survey by Amadeus reveals. Flight disruptions, which occur when a flight is delayed for two or more hours or cancelled within 48 hours of departure time, remain […]

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European airlines get ready for record summer traffic

Ryanair, easyJet and Wizz Air report signs of strong demand despite the economic woes and high ticket prices. In more detail, European airlines are preparing for record numbers of passengers this summer as people rush to book flights despite the negative circumstances of economic difficulties and high ticket prices. Indications that consumers are prioritising travel […]

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Tourism | Uprising in Europe: don’t approve airline mergers, competition threatened

European consumer and travel industry associations have asked the European Commission not to approve a series of airline mergers, warning that consolidation between airlines would result in “higher prices, lower quality of service and fewer satisfied passengers”. The letter to Commission Vice-President and Competition Commissioner Margrethe Vestager is co-signed by ECTAA (European Travel Agents’ and […]

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Direct flights to Athens from seven US cities in Summer 2024

New direct flights from cities in the United States to Athens have been announced for this year’s tourist season, according to traveloffpath.com. Although the number of flights from the US to the Greek capital lags in connection with other European capitals, the website notes that this summer seven American cities will have direct flights to […]

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Is the end of ‘surprise’ airline and hotel fees good or bad for the travel industry?

“Focus instead on where you can add value to the customer’s trip” is consensus view from experts for airlines and hotels following new potential rule set to challenge ‘surprise’ and ‘resort’ fees. Recently two US senators introduced the Junk Fee Prevention Act, specifically targeting airline and hotel resort fees. This will require airlines and hotels […]

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Mabrian: Beyond borders – rethinking the sustainability of long-haul travel

As the world recovers from the pandemic, the travel industry is clearly rebounding. However, concerns over sustainability and the impact of long-haul flights on the environment are causing many to question whether long-haul travel is a viable and sustainable option. Long-haul travel is a major contributor to greenhouse gas emissions, which are a leading cause […]

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Photo by Chris Karidis on Unsplash

ETC: European tourism resilient in face of low consumer confidence

The European tourism sector successfully endured another challenging summer as worsening inflation and staff shortages threatened recovery. European airlines held up well, with August flight volumes down just 11% relative to 2019. Encouraging data suggests a positive outlook for 2022, with the region expected to recover close to 75% of 2019 inbound travel volumes this […]

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Mabrian: Top 10 European countries by flight cancellations

Further to Mabrian’s recent analysis on the top 10 airlines by cancellations for European flights, the travel intelligence provider has now carried out a study to examine European flight cancellations by country.  The data compares the number of flights scheduled on June 14 to fly between 1 and 15 July, with flights scheduled as of […]

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Consumer protection: Airlines commit to timely reimbursement after flight cancellations

Following dialogues with the Commission and national consumer protection authorities, 16 major airlines have committed to better information and timely reimbursement of passengers in case of flight cancellations. The Commission had alerted the Consumer Protection Cooperation (CPC) enforcement authorities in December 2020 to address several airlines’ cancellation and reimbursement practices in the context of the COVID-19 pandemic. […]

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EC: Airlines agree to issue Covid cancellation refunds

Following dialogues with the Commission and national consumer protection authorities, 16 major airlines have committed to better information and timely reimbursement of passengers in case of flight cancellations. The Commission had alerted the Consumer Protection Cooperation (CPC) enforcement authorities in December 2020 to address several airlines’ cancellation and reimbursement practices in the context of the COVID-19 pandemic. […]

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