Hyper-personalization: Will it contribute to sales and the travel industry in 2024?

As hyper-personalisation goes beyond the usual strategies that have been used so far to benefit travel needs, there are advances in artificial intelligence and machine learning that may be able to provide the necessary services that travellers need. Martin Eade from travel search and booking technology provider Vibe believes there’s a lot riding on this. […]

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Photo by Katarina Šikuljak on Unsplash

The ArtificiaI Intelligence (AI) revolution in negotiations

Written by Dr. Lemonia (Lenia) Papadopoulou-Kelidou and Dr. Nikolaos Antonakakis (*) Artificial Intelligence (AI) opens new horizons in the art of Negotiation by helping to reach agreements faster and more accurately. How would you feel if you were invited to a negotiation and met a chatbot instead of a physical person? What feelings would that […]

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Radisson Meetings Unbound: the Radisson Hotel Group’s innovative program brings artificial intelligence to the world of business meetings and events

Radisson Hotel Group launches the innovative Radisson Meetings Unbound and the Radisson Meetings Dream Machine with AI technology, redefining the way business meetings and events are conducted. Radisson Meetings Unbound allows meeting and event planners to showcase their creativity and explore the world of artificial intelligence to discover original ideas, draw inspiration and envision new […]

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TUI adopts artificial intelligence | TUI will not replace jobs says company

The adoption of artificial intelligence (AI) technology will not replace jobs, TUI group chief executive Sebastian Ebel has pledged. The executive board of Europe’s largest travel group has approved a joint policy document on the use of artificial intelligence with its employee council. This came after nearly 7,000 employees attended two initial courses on the […]

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Artificial intelligence is redefining the tourism industry | Statements by Charuta Fadnis at ITB Berlin

Phocuswright’s Charuta Fadnis spoke on Tuesday at ITB Berlin about agents’ use of artificial intelligence and personalised travel apps as a major future trend. The tourism industry has made an excellent recovery from the Covid pandemic, but is undergoing fundamental change. At the ITB Berlin Convention Charuta Fadnis, senior vice president of Phocuswright, talked about […]

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Artificial intelligence brings innovations and uses to the hotel marketing industry

-Although the technology has advanced significantly in recent years, the real revolution in Artificial Intelligence occurred only last year. But in the tourism industry its real impact will be based on how it is implemented and the changes it brings. A panel of experts from leading hotel chains spoke about this recently at FITUR, read […]

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