Celestyal Cruises extends suspension of Cruise operations until 29th June 2020


Celestyal Cruises, the award-winning, number one choice for travellers to the Greek Islands and the Mediterranean, has taken the difficult but responsible decision to announce that it is to extend the suspension of its sailings until 29th June 2020.

Currently, cruises will resume on this date with the four-night Iconic Aegean sailing round trip from Athens.

Leslie Peden, Chief Commercial Officer for Celestyal Cruises, comments: “We understand the inconvenience this will cause and apologise to our valued guests. However, as I’m sure they will understand, we have taken these necessary steps for the well-being of both our guests and our crew.”

For all named and fully paid individual guests impacted by this temporary suspension, Celestyal Cruises is offering a Future Cruise Credit valued at 120% of original booking value. Guests will have until the end of December 2021 to redeem their Future Cruise Credit against any of Celestyal Cruises’  itineraries in 2020, 2021 and 2022. For additional flexibility, guests that have not used their Future Cruise Credit within the specified period, will automatically receive a refund equal to the original amount paid to Celestyal upon expiration of the Future Cruise Credit Voucher in December 2021, therefore allowing plenty of time to decide on rescheduling plans.

To reduce the inconvenience as much as possible, Celestyal will automatically send the Future Cruise Credit Voucher directly to guests or their travel professional, so there will be no need to call the Contact Centre.

To provide additional comfort to both new and existing guests due to travel during the remainder of 2020, Celestyal has also extended it’s Peace of Mind policy for sailings departing untill 31st December 2020. Guests can feel confident knowing they can change their sail date upto 7 days before departure for sailings embarking between 29th June and 31st August 2020. For departures between 1st September and 31st December 2020, guests will be able to change their plans up to 30 days before sailing date, having until 31st December 2022 to reschedule.

During these challenging times, Celestyal Cruises will do all it can to support its guests, employees and partners and is confident of their mutual support. When the time is right, we look forward to welcoming guests back onboard.

About Celestyal Cruises

Celestyal Cruises has fast built an award-winning reputation and recognition as the number one choice for travellers to the Greek Islands and East Mediterranean thanks to its regional expertise and exceptional hospitality. The company operates two vessels, each one cosy enough to provide genuine and highly personalized services. The foundation of the company’s philosophy is built on a unique Greek heritage which combines outstanding hospitality with genuine cultural destination immersion and provides authentic, lifetime experiences both onboard and onshore.


In February 2020, Celestyal Cruises was honoured at the Cruise Excellence Awards for its “3 Continents” cruise, as the best cruise itinerary for 2019.

In June 2019, Celestyal Cruises was honoured for its overall contribution and commitment to the development of the cruise industry in the East Med region at the MedCruise Awards in Genoa.

In December 2019 and 2018 respectively Celestyal Cruises was given the UK Editors’ Picks Award for Best Service by Cruise Critic, the world’s largest cruise reviews site and online cruise community. In February 2018 Celestyal Cruises received four Cruise Critic Cruisers Choice Awards: two first place awards, for Shore Excursions and Value, and two second place awards, for Service and Entertainment.

Corporate Responsibility

Celestyal Cruises is deeply committed to sustainability and ethical business practices. The company actively supports the local communities in the destinations it visits, particularly in the field of education. Since 2015, more than 2000 students on the Greek islands of Milos, Patmos, Samos and Ios have enjoyed a ‘journey to knowledge’, by attending specialized educational programs, initiated by Celestyal Cruises. Additionally, Celestyal Cruises supports cultural NGOs to promote youth entrepreneurship, marine student development and child welfare.

ISO Certification

The entire spectrum of Celestyal Cruises’ ship management, including technical, hotel and crew management, and offices, are certified in accordance with ISO 9001/14001 standards. The certifying authority is DNV-GL, which is by widely recognized as the biggest and most respected rating agency in the marine industry.

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