ABTA announces new scheme to simplify industry payments

A replacement for ABTA’s Single Payment Scheme (SPS), developed by technology company Travel Ledger, is to launch late summer 2021 to ABTA Members. The scheme is ABTA’s direct debit system for allowing fast online payments between travel agents and tour operators. Transactions are consolidated by the payment scheme, so that each week only a single […]

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ABTA: Travel businesses have had no chance to recover with 9 in 10 summer holidays cancelled

The Travel Association (ABTA) says the travel industry has had no opportunity to recover since the start of the pandemic, as new figures1 reveal that despite the opening of travel corridors – 9 in 10 (91%) holidays in July and August were changed or cancelled due to restrictions. The lack of an opportunity to recover means […]

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ABTA launches customer information campaign to help holidaymakers book with confidence

ABTA is unveiling a new, dedicated, customer-focused webpage titled ‘Restarting travel – a guide for customers’ which is designed to take travellers through extra steps to consider as their holiday experience is likely to be different. Available at abta.com/restartingtravel, the advice includes how to plan for their trip abroad, what to expect from their package holiday […]

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ABTA launches post pandemic recovery guide to support destinations and travel industry on the road to recovery

ABTA has published a Post Pandemic Recovery guide to assist destinations and the travel industry in the complex transition to restarting travel. The current pandemic has had a catastrophic impact globally and the travel and tourism industry has suffered on an unprecedented scale, and the guide, titled ‘Post Pandemic Recovery: A guide to assist destinations and […]

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ABTA calls on Government for a roadmap to restart international travel

ABTA has asked the Government to bring forward a coordinated plan for restarting international travel, enabling businesses and consumers to plan ahead. In a letter to the Home Secretary, Tanzer has reiterated the serious impact quarantining restrictions will have on customer demand for holidays and business trips, and highlighted the serious knock-on impacts the measures will […]

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ΑΒΤΑ:Air bridges, quarantine and indefinite travel restrictions

In a new statement ABTA is taking position about the hot topics of Air bridges, quarantine and indefinite travel restrictions that are monopolizing the stage of the tourism & travel business in Britain. The statement of the CEO of ABTA, Mark Tanzer, goes as follows: There has been more talk this week on how to open […]

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ABTA calls for a coordinated strategy and clear communication by Government to protect jobs and aid recovery

ABTA has written to the Prime Minister to provide an update on the specific challenges that the industry – in particular travel agents and tour operators – is facing as this crisis unfolds, and to call for a coordinated strategy supported by specific measures and clear communication by the Government. The outbound travel industry contributes […]

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ABTA: Pressure mounts on Government to respond on the issue of refunds

Mark Tanzer, CEO of ABTA, informs its members and the customer base about the importance of swift government action on the issue of refunds. The statement goes as follows: “The topic of refunds for customers with cancelled holidays during the ongoing crisis has attracted increasing focus this week. Our pleas to Government to step in […]

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ABTA issues letter to ask customers for support

ABTA’s Chief Executive, Mark Tanzer has written an open letter to customers of the Association’s Members with travel arrangements that have been affected by the coronavirus crisis to explain the current situation and ask for their support. Published in the national press, the letter explains how international travel has been brought to a complete standstill […]

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ABTA issues new guidance on refunds and vouchers

As the weeks pass and the British Government isn’t making any decision on refunds, ABTA steps in and issues new guidance. International travel has been brought to a complete standstill by government measures to contain the Covid-19 pandemic and this has led to hundreds of thousands of holidays being affected. Customers are strongly encouraged to […]

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