Aspiring to act as a role model for sustainable tourism development in Greece, Mitsis Group presents the release of its fourth annual Corporate Social Responsibility (CSR) Report, for the year 2022.
Designed in accordance with its rebranded corporate identity, the Report presents MITSIS’ holistic CSR programme ‘A story of change’. The programme is built upon 5 core thematic pillars, each consisting of sustainability KPIs, practices, initiatives, and policies that embody the Group’s values and aspirations to foster a positive impact in all aspects of its operations.
Mitsis Group’s dedication to sustainable tourism is reflected in the programme’s 5 comprehensive pillars:
• Committed to our surroundings: We continuously support and empower the local communities of our 5 unique destinations: Athens, Crete, Kamena Vourla, Kos, and Rhodes
• Enchanted with our Greek history: We revive and promote Greek tradition, support local arts and cultural festivals, and showcase local gastronomy
• Enriched by everyone: We provide employee care, adapt to special needs, and integrate diversity, equity and inclusion (DEI) practices
• Amazed with new opportunities: We lead technological innovation, encourage the professional development of our 5,000 employees, and showcase local talent
• Concerned about the planet: We minimise the environmental footprint of our 21 hotels, protect the biodiversity of our destinations, and foster green partnerships
MITSIS’ ESG key performance indicators encompass a wide range of criteria, including, among others, environmental targets in energy consumption, water consumption, LPG consumption, waste production, as well as local recruitment, women in leadership positions, employee retention, and the conversion of interns into full-time positions.
“The year 2022 presented us with both challenges and opportunities, yet our steadfast commitment to sustainable growth has consistently remained at the forefront of our operations. I am immensely proud of the progress we have made over the years, embracing the principles of sustainable tourism, and prioritising the well-being of our guests, employees, communities, and the environment. Our CSR Report 2022 serves as a testament to our unwavering devotion to generating positive impacts and shaping a brighter future for all,” states Stavros Mitsis, Managing Director of the Group.
For its continued sustainability efforts and responsible hotel operations, MITSIS is recognised with several distinctions, including Bike Friendly, Blue Flag, Green Key, ISO 14001, ISO 22000, Travelife Gold Certification, as well as the inclusion of the Group among the ‘Most Sustainable Companies in Greece’ by the QualityNet Foundation.
Read Mitsis Group’s Corporate Social Responsibility Report 2022 here.
Mitsis Group
As Greece’s largest privately-owned hotel chain, MITSIS has been a tourism pioneer for over 45 years now, making its own mark on Greece’s tourist industry, driven by a customer–centred philosophy and the promise of an unparalleled holiday experience. With 21 city, beach and resort hotels of 4* and 5* and 12 Spa and thalassotherapy centres in our portfolio in Athens, Crete, Kamena Vourla, Kos and Rhodes, we aspire to stand out as the preferred portfolio of hotels & resorts in Greece offering excellent service, great locations, impeccable facilities, sophisticated dining and a broad spectrum of options for our clientele. We bring to life-enriching experiences for our guests, making the most of our unparalleled family touch and genuine Greek essence, always seeking to be flexible and adaptable to individual customer needs and the mindset of new generations. Transforming each visitor into a special guest is the key to our success. For its remarkable performance, MITSIS has been awarded several prizes by local and international tour operators and travel organisations in recognition of the high quality of the services provided, its contribution to upgrading local tourism and its respect for the environment.
